CoolAir Air Conditioning & Heating, Ferguson Heating & Cooling and Lee BIA Builders Care Surprise Veteran Couple with New Air Conditioning Unit


Due to financial constraints and medical bills, more than a dozen homeowners are seeking support from Builders Care, and are currently waiting for air conditioning replacements in Lee County. In response to this tremendous need, the owners of CoolAir Air Conditioning & Heating and Ferguson Heating & Cooling have partnered with Lee BIA Builders Care to provide a new air conditioning system for a special veteran couple in need.

Margit and Norman Fagan are both U.S. Veterans. Norman served in the Navy, stationed in the Pacific and Margit served in the Army, stationed in Panama working as a finance administrator. Margit is also a lung cancer survivor who fell ill after completing radiation treatment in 2011. She was diagnosed with Osteoporosis due to deterioration of her skeletal system which was likely a side effect of the radiation treatment she received. She also only has utilization of 30 percent of her lungs due to her stent with lung cancer and chronic obstructive pulmonary disease. Margit’s husband, Norman serves as Margit’s full time caretaker. The couple has one son who now also serves in the Army.

On June 23, Margit Fagan’s prayers were answered  when owners and team members of CoolAir Air Conditioning and Ferguson Enterprises marched down the street and surprised the couple with materials to replace their failing unit that was only working at 30 percent. The replacement of the unit will aid in Margit’s long term comfort. The project was completed in just one day.

Mark Pruskauer, Owner of CoolAir with Ferguson Heating & Cooling Territory Manager Charles Thornton and several Ferguson team members.

CoolAir provided the labor to complete the air conditioning system installation and the materials were donated by Ferguson Enterprises with the help of American Standard and Honeywell. All services and products were provided by the companies at no cost to the homeowner.

During the summer months, Builders Care receives an increase in the number of air conditioning requests and is currently seeking additional support. Businesses who wish to provide materials, services or financial support can contact Christi Pritchett Sarlo, executive director, Lee BIA Builders Care.

“Air conditioning issues are one of the most common requests that come into our office this time of year,” said Sarlo. “These companies have relieved major stress off of a family that will be appreciated for many years to come.”

Ferguson and CoolAir Team Members ready to install the new 3-ton American Standard AC unit

About Builders Care

Builders Care is the nonprofit charitable arm of the Lee Building Industry Association (BIA). Its mission is to provide emergency home repairs and construction services to elderly, disabled and economically disadvantaged people who are unable to obtain home repairs through traditional means. To date, Lee BIA Builders Care has put more than $3.8 Million in construction services back into the community at no cost to homeowners in need.  Builders Care enlists the volunteer services of Lee BIA members and leverages grants and donated materials to provide construction and remodeling services to qualified homeowners throughout Lee County. Builders Care is headquartered at the Lee BIA offices at 10501 Six Mile Cypress Parkway, Suite 118 in Fort Myers. The Building Industry Association ( ) is a 62-year-old association affiliated with National Home Builders Association and Florida Home Builders Association that serves to strengthen our community by advancing a professional building industry through advocacy, education and services. Donations can be made online at, or to the Builders Care general fund at BB&T Page Field branch at 4959 South Cleveland Ave. in Fort Myers. More information is available by calling 239-938-0056. Follow Builders Care at or on Twitter @LeeBuildersCare.

CoolAir Owners, Mark and Pat with Margit Fagan after the news of a new AC unit